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Arden & GEM CSU > Services > Business Support > Office 365 solutions

Office 365 solutions



  • Office 365 and Power BI solutions
  • IT Training
  • Help Desk
  • Information flow management services

All our solutions can be personalised to your needs from strategy creation to tactical implementation and evaluation.

We are passionate about enabling the right knowledge to be shared with the right people at the right time to help your organisation operate more effectively through its IT network. 

Our team of specialists use Lean, Prince2, and Scrum methodologies to introduce, develop and maintain IT systems which improve information flows, collaboration, and knowledge efficiency.

We offer information flow management services that can be personalised to your needs ranging from complete end to end solutions to bespoke projects focused on a particular area.

Increasingly, clients are turning to us for support with Microsoft software solutions including Office 365 and Power BI, something which we have particular expertise in.

We bring: 

A partnership approach designed to understand and develop your People, Processes and Technology. 


  • An experienced and knowledgeable team who will listen to and understand your organisation, its challenges and opportunities, and where helpful make and implement recommendations.
  • Research services tailored to your needs, involving horizon scanning and learning from best practice.
  • Analysis and elimination of “Knowledge Gaps” in existing systems, processes, and individual information stores.
  • Personalised training and staff engagement programmes from personal effectiveness through to specialist technical courses, delivered by our certified trainers.
  • "Critical friend" advice, guidance and support in the purchase of new technology.  


  • Process Management services to define, develop and optimise processes, introducing automation where appropriate.
  • A broad range of proven tools and systems which enables us to develop solutions in partnership with you.


  • The ability to manage and develop Office 365 tenancies and bespoke developments.
  • Integration of dynamic Power BI dashboards and reporting to allow information and trends to be visualised.
  • Cloud based repositories for safely storing and sharing files in a central location, reducing duplication and minimising knowledge silos. 


We understand the pressures around budgets and improving efficiency and are here to help you share information in a faster and more effective way which ultimately delivers a more efficient use of time and money.

Working with a wide range of organisations inside and outside of the NHS we have already developed practical knowledge of how best to make improvements, which we then pass onto you and are constantly looking to best practice to see how we can develop our services even further. 

Our experience:

Our focussed and motivated team has over 30 years’ experience, with particular expertise in Office 365 and Power BI. We have provided solutions for a wide range of clients from NHS England and local authorities to CCGs and GP practices using Lean, Prince2, and Scrum methodologies.

We begin with listening and understanding your situation, whereupon we work with you to develop solutions, make recommendations and ultimately implement the project, which can be supported by training and our help desk service.


Find out more


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Alternatively please email contact.ardengem@nhs.net