NHS Arden & GEM Commissioning Support Unit (CSU) is one of the leading commissioning support organisations in the UK.
We act as a valued and trusted partner for commissioners, local authorities and providers to tackle the challenges faced in building integrated, high-quality, cost-effective services that lead to better health outcomes for patients.
With offices throughout the Midlands, North West and South East, we cover a core geographic patch that extends to Greater Manchester in the north and Essex in the south.
Our hub and spoke delivery model provides the flexibility to deliver services across England, as evidenced by our existing work in locations as varied as London, Liverpool, Devon and the Isle of Wight.
Arden & GEM is the only CSU to have achieved the globally recognised ISO 9001:2008 standard for quality management. Our effective business management system ensures consistent service delivery and a drive for continual improvement throughout our organisation.
“The Arden & GEM team are great to work with. They build strong relationships across organisations, which promotes a flexible and responsive service. They often surpass expectations with their ability to lead the CCG though complex projects.”
Business Intelligence Manager, Liverpool CCG
We have extensive experience of designing, developing, testing and delivering cost-effective health services, built on a shared commitment to patients and citizens. As an approved supplier on the NHS Lead Provider Framework, we are well placed to support you in delivering on your commissioning intentions.
Our strong background and passion for integrated working across the social care, voluntary, community and health sectors makes us your ideal partner in building Sustainability and Transformation Plans (STPs) which focus on prevention, personalised care and new models for the way that health services are provided. We are already working with vanguard sites, taking a whole system approach to enable commissioners to realise the benefits and efficiency savings of integrated services. Our multi-organisational work to support integration and transformation has received national recognition including the prestigious Patient Experience Network (PEN) Award of ‘Commissioner of the Year’ 2015 and HSJ Value in Healthcare awards for both service redesign and procurement.
This work is inextricably linked with our day-to-day objective to drive value and deliver the efficiencies we know are vital to you. All our work is underpinned by rigorous, industry leading governance frameworks and quality standards.