Arden & GEM provides Continuing Healthcare (CHC) services that deliver the expertise and capacity required to help you resolve all your service challenges. Our modular approach provides a fully outsourced CHC service, dedicated CHC expertise for specific projects, or ad hoc support depending on your needs.
Our clinically-led CHC services are delivered by a team of expert clinical health and social care managers, who have been at the forefront of providing input into the national CHC assurance framework. All our services are fully compliant with CHC eligibility statutory responsibilities and deliver assessments, case reviews, dispute management and comprehensive reporting.
Our unique CHC operational model optimises service quality, consistency and affordability.
Our central administration hub manages the paperwork and administrative processing for all CHC clients from point of referral to invoicing. Specialist clinical staff are therefore free to focus on delivering care to patients at a local level.
By establishing a consistent process and a more mobile and agile workforce, patients are assessed more quickly and receive the same high quality of care regardless of where they live.
Our scale gives you access to an unrivalled range of specialists who have a wealth of knowledge and direct experience of overcoming CHC challenges, with the added benefit of flexible capacity to manage peaks and troughs.
With a strong focus on quality assessments and reviews, we also ensure our highly productive team delivers services efficiently, mindful of your budget.
Working with Arden & GEM gives you peace of mind that you have the expertise and flexibility required to maintain a high quality, efficient and cost effective CHC service, reducing your need for in-house staff.
Find out more about our continuing healthcare services by accessing the resources below.
In this article for PM Healthcare Journal, Arden & GEM's Medicines Optimisation team describe how their collaborative work with Black Country and West Birmingham ICS has uncovered the barriers to implementing a Discharge Medicines Service with positive impact for staff engagement and referrals.
Arden & GEM’s experienced clinical services team has undertaken 150 LeDeR reviews in a professional, timely and compassionate manner, producing actionable recommendations for service improvement.
In this blog for Healthcare Leader, Arden & GEM's Senior IFR Nurse, Charlotte Nuttley, considers the role that clinical policy development and harmonisation can play in helping ICSs to achieve the Triple Aim, deliver the COVID-19 recovery programme and make difficult funding decisions.
In this article for the Journal of Pharmacy Management, Arden & GEM's medicines optimisation team share their five-point approach to engaging with practices during the COVID-19 pandemic.
An Arden & GEM medicines optimisation pharmacy lead, specialising in diabetes care, has contributed a new chapter on management of Type 1 diabetes to the latest edition of the pharmacy textbook, ‘Drugs in Use’.
A case study to evaluate the effectiveness of an innovation to enable people with complex care needs to be discharged from hospital has been published in the Wiley ‘Health and Social Care in the Community’ journal.
Commissioning and Continuing Healthcare leaders from across the country came together this September to attend a series of half-day workshops facilitated by leading healthcare experts.
We worked with our clients to develop a timely assessment programme, including the prioritisation of overdue reviews. Our approach has improved outcomes for patients, ensured compliance with the national framework, and has delivered savings for Clinical Commissioning Groups in Coventry and Warwickshire.
CCGs must assure themselves that eligibility for care is determined in a consistent and robust manner, in line with the requirements of the National Framework. Mindful of the resource implications, we have successfully implemented a fully compliant delegated decision process in partnership with Clinical Commissioning Groups, which has enabled our clients to deliver a fair, robust and timely CHC service.
If you’d like to find out more about continuing healthcare, please contact us here: