Please complete this short form to get in touch with a member of our team and we will get back to you as soon as we can.
Our highly experienced and clinically-led team offers a range of services to support commissioners. We ensure that provider contracts are delivered with optimum clinical, quality and safety standards, whilst simultaneously delivering the best possible value for money.
We provide a broad range of services including clinical quality and patient safety monitoring, contract performance monitoring, training for care providers and bid evaluation.
Our approach is based on proactive provider management so that any issues are identified and addressed quickly, keeping your patients safe and your service compliant.
Drawing on both our in house clinical expertise and effective use of robust IT systems, we work with you to monitor and manage performance as well as identifying and implementing ways to proactively improve service delivery.
“I have been extremely impressed by the dedication of the clinical quality team ... I believe that patient and client experience has improved greatly as a result of the improved visibility of quality.”
Lynn Wilmott-Shepherd, Commissioning and Delivery Director, NHS Erewash Clinical Commissioning Group
Find out more about our quality and clinical governance service by accessing the resources below.
When three NHS England regional specialised commissioning teams needed additional capacity and capability to support them with their medicines optimisation responsibilities, dedicated resource from Arden & GEM’s clinical support service was provided.
Arden & GEM assigned a team to support Black Country ICB ensure there were harmonised clinical treatment policies in place across its new geographic footprint to ensure fair access to treatments and interventions.
Arden & GEM’s medicines optimisation team was engaged by NHS England East of England regional community pharmacy contracting team to review over 200 Dispensary Service Quality Scheme clinical audits by the end of the 2022/23 financial year.
A large trust in the Midlands commissioned Arden & GEM’s clinical support service to provide specialist pharmacist resource to deliver diabetes and hypertension clinics at one of their hospital sites to help manage complex patients.
Arden & GEM’s Pharmacy Lead will be joining the NHS Medicines Optimisation Conference on 30 November 2022 to share the aims of the Discharge Medicines Service and successful approaches to implementation.
In this article for PM Healthcare Journal, Arden & GEM's Medicines Optimisation team describe how their collaborative work with Black Country and West Birmingham ICS has uncovered the barriers to implementing a Discharge Medicines Service with positive impact for staff engagement and referrals.
Arden & GEM’s experienced clinical services team has undertaken 150 LeDeR reviews in a professional, timely and compassionate manner, producing actionable recommendations for service improvement.
In this blog for Healthcare Leader, Arden & GEM's Senior IFR Nurse, Charlotte Nuttley, considers the role that clinical policy development and harmonisation can play in helping ICSs to achieve the Triple Aim, deliver the COVID-19 recovery programme and make difficult funding decisions.
The Arden & GEM Solutions for Public Health (SPH) team undertook a series of clinical audits of clinical commissioning policies to support NHS Lincolnshire CCG to identify possible service improvements and efficiencies.
In this article for the Journal of Pharmacy Management, Arden & GEM's medicines optimisation team share their five-point approach to engaging with practices during the COVID-19 pandemic.
If you’d like to find out more about quality and clinical governance, please contact us here: