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Arden & GEM CSU > About us > Executive team

Executive team

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John Parkes, Managing Director 

John is the Managing Director of Arden & GEM and has led the commissioning support unit since its creation in 2013. He has extensive NHS experience, including over 25 years’ as a Chief Executive of commissioning organisations and hospitals in a number of locations across England.

John also brings a unique insight into the challenges facing major reconfigurations, having been a Board Member of the National Independent Reconfiguration Panel established to provide advice to the Secretary of State for health on disputed or controversial service reconfigurations. He has also been a visiting professor in healthcare management at Northampton University.



Gill Scoular, Finance and Strategy Director and Deputy Managing Director

Gill is responsible for all areas of Arden & GEM’s Corporate Finance function and ensures that the commissioning support unit maintains a strong financial footing. She also leads on the development of our commercial strategy and partnerships, as well as acting as Deputy Managing Director. 

Gill is a very experienced finance director having undertaken leadership roles in both the commissioning and provider sectors. This includes finance director roles spanning a Strategic Health Authority (SHA), acute trust, primary care trust (PCT) and PCT cluster. In addition to a wealth of financial expertise, Gill also has extensive turnaround and performance management experience.  


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Mike Walker, Business Services Director

Mike provides senior leadership support to customers across all business services including Human Resources (HR), Corporate Governance, Finance and Engagement, Communications and Marketing.

Mike joined Arden & GEM from NHS Nottinghamshire County where he was Director of Workforce and Organisational Development and was host Director of the Nottinghamshire Health and Social Care Workforce Team. During 2012, he was seconded to the NHS Commissioning Board Authority as HR Lead for commissioning support units and clinical commissioning groups. Mike brings a mix of both public and private sector experience with previous roles spanning the Ministry of Defence, GEC and Marconi.



Louise Newcombe, Director of Clinical Services

Louise leads the clinical services directorate which encompasses Continuing Healthcare, Medicines Optimisation, Clinical Governance, Individual Funding Requests and Personal Health Budgets. Louise has a proven track record of improving health outcomes by developing productive relationships between patients, clinicians and management.

Louise has over 25 years’ experience in the NHS, predominantly working as a commissioner. Previously Programme Director for EMPACT, she first joined the NHS as a graduate management trainee. Louise spent a significant part of her career establishing and running Bassetlaw Primary Care Trust and then went on to establish one of the first commissioning support organisations across the East Midlands. 


Wendy Lane 2 v2 web.jpgWendy Lane, Consultancy Services Director

Wendy is responsible for consultancy services, product development for new and emerging markets and relationships with the third sector. She also provides senior leadership for Service Redesign and Transformation including programmes that redesign processes, support the integration of service models and deliver efficiency savings across the health system.

Wendy has over 16 years’ experience in the health service, working predominately in the Acute Sector before moving on to senior commissioning roles. Wendy’s highlights include designing and delivering a Discharge to Assess model which won a Patient Experience Network Award and implementing a mental health redesign programme that significantly improved patient care, delivered savings of over £12 million and won an HSJ Value Award.


Paul T 1.jpgPaul Thefaut, Chief Operating Officer





Helen Seth 1.jpgHelen Seth, Director of Business Intelligence





Anthony Upshall - cropped.jpeg  Anthony Upshall, Executive Director of IT






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Alternatively please email contact.ardengem@nhs.net