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Header image for the current page Human Resources

NHS HR Services and Support

Our Human Resources Development specialists have the skills and experience to ensure you have the right policies, procedures and training in place to attract and retain the best staff. The Arden & GEM ‘Hire-to-Retire’ Human Resource, Organisational Development and Payroll Services model combines efficiency and scale with locally embedded experts to meet your changing requirements.

Our transactional HR services are cost effective, flexible and responsive, with expertise and technology that can be adapted to deliver your individual support needs. Our HR Business Partners offer strategic HR support drawing on experience and expertise spanning both the public and private sector. Working as an extension of your team, we provide flexible strategic HR solutions that seamlessly align with your organisational culture, values and ways of working.

We bring:

  • Specialist support across a wide range of HR challenges from strategic advice through to transactional services, delivered by our team of highly qualified professionals with expertise spanning both the public and private sectors.
  • Compliance and legislation advice, including guidance and mentoring for managers across a range of HR issues such as absence management, disciplinary and grievance procedures and TUPE regulations.
  • Learning and development support including skills audits, organisational and individual development planning and training, as well as access to our bespoke Arden & GEM Academy e-learning portal.
  • Organisational development and change management services to help you establish the culture, values, change, strategic planning and communications required to improve performance.
  • Performance management programmes, designed and implemented to ensure competence, align individual and organisational goals and support managers in tackling poor performance.
  • Workforce planning, including identifying skills gaps and supporting organisations through restructuring.
  • Recruitment services from developing your talent management strategy to providing end-to-end recruitment programmes and processes for both internal and external appointments.
  • Proven mobilisation experience, covering all HR requirements resulting from new contract awards and/or exit plans.
  • A full range of flexible and responsive transactional HR services which can be delivered cost effectively, at scale, including:
    • Managed payroll
    • Electronic expenses
    • Recruitment administration
    • Analytical data and reporting
    • Occupational health
  • Robust procedures that ensure you meet all your reporting and processing obligations accurately, on time and on budget.


We work collaboratively to understand your exact requirements and build a cost effective solution to meet your needs, whether that’s dedicated strategic HR expertise for specific projects or an ongoing consultancy service.

Working with a large number of organisations across multiple locations, we have already developed robust processes and systems and can deliver significant cost efficiencies for all our customers. In addition to our in-house delivery, we bring leading expertise from our specialist private sector partners.

“Arden & GEM provide Nottingham City CCG with a comprehensive transactional HR service, including recruitment, payroll, and workforce systems (ESR). They provide a timely, responsive and pro-active service that consistently meets all key performance indicators. I am very impressed with the high level of service we continually receive.”

Head of HR and Organisational Development, Nottingham City CCG



Find out more about our human resources services by accessing the resources detailed below.


If you’d like to find out more about human resources and organisational development, please contact us here: