Header image for the current page Personal Health Budgets

Personal Health Budgets (PHB) are a key deliverable in the NHS Long Term Plan, requiring a major expansion in the offer and delivery of PHBs where the evidence indicates people would benefit. 

NHS Arden & GEM Commissioning Support Unit has extensive experience of supporting commissioners to deliver Personal Health Budgets (PHBs), which give individual patients more freedom and control over the health and care services they receive. We deliver flexible PHB services designed to meet your exact requirements, from full end-to-end support to modular provision which dovetails with your existing in-house resource.We have the experience, processes and capacity to enable the effective delivery of PHBs for your local population.

We bring:

  • A multi-disciplined team with well-established relationships with local authorities, social care services and the third sector, supporting better engagement, integration and effective delivery of PHBs.
  • An efficient service, delivered through our unique hub and spoke operating model.
  • Consistent, safe and effective processes to deliver a person-centred service which improves quality of life and health outcomes and provides value for money.
  • An established seven-step model to develop and manage PHBs, based on national guidance and learning from early adopter sites.
  • Extensive experience of all financial aspects of PHBs, from developing indicative budgets to managing direct payments and mitigating risks.
  • Strict governance procedures and regular monitoring to help ensure money is spent wisely.
  • A range of brokerage services developed in partnership with the third sector, to support service users with their PHBs.
  • Commitment to improving the health and wellbeing of our population and support for enhancing the use of PHBs in the provision of future health and social care services.


We have extensive experience and the practical knowledge to deliver effective PHB solutions which offer greater patient choice, improved care and better value for money.

We help you to develop flexible and responsive services designed around individual needs, transforming the patient experience with the potential to significantly improve individual health and wellbeing outcomes.

“The budget definitely has been helping us to be creative, to look at her as a whole person, to look at her physical, social and psychological needs.”

Judy, mother of patient with a personal health budget


Find out more about our personal health budget services by accessing the resources below.


If you’d like to find out more about personal health budgets, please contact us here: