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With IT playing an increasing role in the management and delivery of modern healthcare, our highly skilled IT team delivers a comprehensive service, from day to day IT support through to the development of bespoke systems to support clinical priorities.
Our comprehensive range of IT support services cover strategic IT, asset management (hardware and software), project support and remote and on-site helpdesk support. In an evolving health system, we can help with systems development and system integration and help you to navigate the complexities associated with data sharing protocols and Information Governance. We also support clients with mobile computing, data storage, back-up and disaster recovery and being Cyber Essentials Plus accredited, our cyber security expertise ensures a cyber-safe environment.
We provide flexible, responsive and resilient IT services designed to support ICBs in delivering both their corporate and GP IT objectives.
We have established a dedicated strategic IT programmes service, supported with robust operational delivery to ensure your IT needs are met.
In addition to core IT services, our clinical IT team is playing a growing role in supporting front line services through the development of innovative tools to improve accuracy and consistency of care.
“It has been great working with the Arden & GEM Clinical Systems team in the development
of the Locality Based MDT Unit. The new unit is delivering a range of benefits
including, streamlining the referral process from Primary Care, improved communications
with GP’s, simplified data collection and easy access to activity and performance data.
The team have been responsive, effective and provided us with excellent training on the
Ruth Adam, Programme Manager Whole System Integration, Milton Keynes CCG and Milton
Find out more about our IT services by accessing the resources below.
Mid and South Essex ICS and Arden & GEM describe how they have taken a multidisciplinary team approach to co-design a strategic data and analytics platform which provides staff across the ICS with the intelligence needed to plan and deliver priorities, using population data to enable more informed decision making.
Arden & GEM’s IT service has been shortlisted as a finalist at the Cyber Associates Network (CAN) Awards 2023 for innovation in cyber.
Arden & GEM is pleased to announce that our IT Service Delivery Team has successfully achieved certification from the Service Desk Institute (SDI) - the global best practice standard for service desks.
Arden & GEM has been shortlisted in two categories at the inaugural HSJ Digital Awards.
East of England Ambulance Service NHS Trust will become the first ambulance service to pilot a new technology that provides robust connectivity for ambulance crews and vehicles, even in areas where cellular connectivity is impossible.
NHS Arden & GEM CSU’s IT service has successfully implemented Multi Factor Authentication (MFA) to strengthen the organisation’s protection against phishing, malware and ransomware attacks.
Arden & GEM’s IT service worked with a Registration Authority team to capture their current workflows in a process flow diagram which was then used to develop robotic automation of monthly reporting activities.
Arden & GEM’s IT service used Robotic Process Automation (RPA) to identify and manage weak user passwords which has resulted in a quicker, more efficient and more accurate process with greater transparency and reassurance.
Arden & GEM’s digital transformation team will be joining the NHS Innovation Conference on 17 November 2022 to share how innovations in technology, connectivity and pathways are helping the NHS to tackle growing demand and backlogs in endoscopy services.
When NHS Digital funded Black Country ICB to examine the feasibility of using Internet of Things technology in a real-world scenario within the homes of residents living in tower blocks, Arden & GEM was commissioned to provide the project management support.
If you’d like to find out more about IT, please contact us here: