With IT playing an increasing role in the management and delivery of modern healthcare, our highly skilled IT team delivers a comprehensive service, from day to day IT support through to the development of bespoke systems to support clinical priorities.
Our comprehensive range of IT support services cover strategic IT, asset management (hardware and software), project support and remote and on-site helpdesk support. In an evolving health system, we can help with systems development and system integration and help you to navigate the complexities associated with data sharing protocols and Information Governance. We also support clients with mobile computing, data storage, back-up and disaster recovery and being Cyber Essentials Plus accredited, our cyber security expertise ensures a cyber-safe environment.
We bring:
- Strategic insight and practical experience to design, develop, build and maintain IT infrastructure that supports you to deliver your services.
- Robust development and support to GP practices, making best value of GP Systems of Choice (GPSoC) and ensuring that IT supports the development of federated primary care and wider new models of care.
- Planning and delivery of IT solutions across the care economy and development of new service models, including the implementation of digital roadmaps to paperless care by 2020.
- Detailed understanding of working with all existing clinical systems, enabling us to develop complementary tools to enhance your existing software.
- Safe and robust management and information sharing protocols around the appropriate use of patient and personal confidential data, fully compliant with NHS standards and ISO Security standard 27001.
- A strong track record of developing tailored solutions to enable better information sharing across primary, community and social care teams.
- A complete IT support service, including software, hardware and training underpinned by our IT service desk and field engineers.
- Development, hosting and maintenance of websites, intranets, business intelligence tools and cloud software solutions.
- A full range of ICT infrastructure services including data storage and backup, disaster recovery, server hosting, wireless provisioning and IP telephony services.
Benefits:
We provide flexible, responsive and resilient IT services designed to support ICBs in delivering both their corporate and GP IT objectives.
We have established a dedicated strategic IT programmes service, supported with robust operational delivery to ensure your IT needs are met.
In addition to core IT services, our clinical IT team is playing a growing role in supporting front line services through the development of innovative tools to improve accuracy and consistency of care.
“It has been great working with the Arden & GEM Clinical Systems team in the development
of the Locality Based MDT Unit. The new unit is delivering a range of benefits
including, streamlining the referral process from Primary Care, improved communications
with GP’s, simplified data collection and easy access to activity and performance data.
The team have been responsive, effective and provided us with excellent training on the
new system.”
Ruth Adam, Programme Manager Whole System Integration, Milton Keynes CCG and Milton
Keynes Council
ADDITIONAL IT SERVICES
RELEVANT READING
Find out more about our IT services by accessing the resources below.
Improving reporting process efficiencies for the NHS England Midlands Region specialised commissioning pharmacy team
The NHS England Midlands Region specialised commissioning pharmacy team agreed a package of support with Arden & GEM that would see the CSU’s medicines optimisation team provide additional capacity and capability in invoice validation, drugs challenges, contract meetings and commissioning query response.
Using data to drive better diabetes care in Bedfordshire, Luton and Milton Keynes
Arden & GEM's Head of Data Science and BLMK ICB's Associate Director of Contracting and Business Intelligence explain how an early warning system is enabling clinicians to shift from reactive to proactive diabetes care leading to earlier, more effective interventions and improved outcomes.
Unlocking innovation: the role of user-led training in achieving change
Peter Glover MBE, Business Intelligence Training, Change and Adoption Lead at NHS Arden & GEM shares how insightful, inclusive training which encourages participation, explains context and provides clarity on anticipated benefits is key to a successful innovation process int his article for National health Executive.
Reimagining and rebuilding a new website for Worcestershire Acute Hospitals NHS Trust
Worcestershire Acute Hospitals NHS Trust commissioned the collaborative Communications and Engagement function from Arden & GEM and Midlands and Lancashire CSUs to reimagine and rebuild their website.
Awards success for the Cyber Security team
NHS Arden & GEM’s Cyber Security team has been named winners of ‘Diversity in Cyber’ and highly commended in ‘Women in Cyber’ at the Cyber Associates Network (CAN) Awards 2024.
IT at scale - turning opportunity into reality
Arden & GEM's IT and productivity leaders discuss the opportunities for ICBs and individual providers to improve operational efficiency and reduce costs by commissioning and delivering IT services and equipment at scale.
Social Value Network launches new online platform to support members achieve their social value ambitions
A new online platform has been launched by the Social Value Network to enable members to discover, store and share knowledge and best practice.
How is system-wide data sharing enhancing patient care?
Data, when used effectively, is perhaps the most crucial tool available to help NHS organisations deliver the Triple Aim duty of improved population health, improved service quality and improved value, assert Aaron Atkinson, Helen Duckworth and Jess Hicks from NHS Arden & GEM's BI team.
Inclusive innovation: using community co-innovation in digital healthcare to tackle health inequalities and digital exclusion
Fran Ward, Project Manager, NHS Arden & GEM CSU and Dr Paulina Ramirez, Academic, Birmingham Business School explore how community co-innovation could be used to develop digital healthcare that works for diverse communities and reduces the risk of exclusion in this article for the Integrated Care Journal.
Using a hackathon to tackle complex NHS challenges in a day
In this latest blog for Healthcare Leader, Alison Tonge, Executive Director of Strategy and Innovation at NHS Arden & GEM, shares how a recent ‘innovation hackathon’ event brought together expert speakers, staff and customers, in facilitated multidisciplinary working groups to find and develop solutions to complex challenges facing the NHS.
CONTACT US
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