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With IT playing an increasing role in the management and delivery of modern healthcare, our highly skilled IT team delivers a comprehensive service, from day to day IT support through to the development of bespoke systems to support clinical priorities.
Our comprehensive range of IT support services cover strategic IT, asset management (hardware and software), project support and remote and on-site helpdesk support. In an evolving health system, we can help with systems development and system integration and help you to navigate the complexities associated with data sharing protocols and Information Governance. We also support clients with mobile computing, data storage, back-up and disaster recovery and being Cyber Essentials Plus accredited, our cyber security expertise ensures a cyber-safe environment.
We provide flexible, responsive and resilient IT services designed to support ICBs in delivering both their corporate and GP IT objectives.
We have established a dedicated strategic IT programmes service, supported with robust operational delivery to ensure your IT needs are met.
In addition to core IT services, our clinical IT team is playing a growing role in supporting front line services through the development of innovative tools to improve accuracy and consistency of care.
“It has been great working with the Arden & GEM Clinical Systems team in the development
of the Locality Based MDT Unit. The new unit is delivering a range of benefits
including, streamlining the referral process from Primary Care, improved communications
with GP’s, simplified data collection and easy access to activity and performance data.
The team have been responsive, effective and provided us with excellent training on the
Ruth Adam, Programme Manager Whole System Integration, Milton Keynes CCG and Milton
Find out more about our IT services by accessing the resources below.
Data, when used effectively, is perhaps the most crucial tool available to help NHS organisations deliver the Triple Aim duty of improved population health, improved service quality and improved value, assert Aaron Atkinson, Helen Duckworth and Jess Hicks from NHS Arden & GEM's BI team.
Fran Ward, Project Manager, NHS Arden & GEM CSU and Dr Paulina Ramirez, Academic, Birmingham Business School explore how community co-innovation could be used to develop digital healthcare that works for diverse communities and reduces the risk of exclusion in this article for the Integrated Care Journal.
In this latest blog for Healthcare Leader, Alison Tonge, Executive Director of Strategy and Innovation at NHS Arden & GEM, shares how a recent ‘innovation hackathon’ event brought together expert speakers, staff and customers, in facilitated multidisciplinary working groups to find and develop solutions to complex challenges facing the NHS.
NHS Arden & GEM CSU’s IT Service Desk was named ‘Service Desk of the Year (Large)’ at the Service Desk Institute (SDI) Awards 2023.
Arden & GEM’s in-house RPA team worked alongside the IT service desk to conceptualise, develop and implement an RPA solution to managing account processes for staff joining and leaving NHS Trusts in Lincolnshire, Derbyshire and Essex.
‘Building Inclusive Digital Health Innovation Ecosystems’ is a research programme led by the University of Birmingham’s Business School and supported by Arden & GEM’s digital transformation team, together with Walsall Housing Group (whg), to explore ways of involving diverse communities in the co-innovation of digital health technologies.
October 2023 sees the 20th annual Cyber Security Awareness Month taking place internationally to promote cyber security awareness among individuals and organisations.
Arden & GEM’s digital transformation team worked in partnership with the Satellite Applications Catapult to better understand the role of technology in NHS Occupational Health and Wellbeing Services and develop a blueprint for future action.
Arden & GEM’s Head of Cyber Security, Tej Gudka, will be joining the NHS Security Conference on 20 September 2023 to discuss how to make cyber security everyone’s responsibility.
Craig Kilgour (Robotic Automation Lead) and Sarah Thompson (Business Analyst) from NHS Arden & GEM CSU explain how robotic process automation (RPA) is helping to strengthen cyber security, improve accuracy and pave the way for more flexible working in the latest issue of National Health Executive.
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