We use cookies.

To make your experience the best it can be, we use cookies and similar technologies on our site. We need your permission to allow these technologies, which will maximise browsing experience. For more information on how we use cookies and how to change your cookie settings, please see our cookies and privacy policy.

X
CONTACT US

CONTACT US

Please complete this short form to get in touch with a member of our team and we will get back to you as soon as we can.

Header image for the current page Case Studies

NHS and Healthcare Case Studies

CASE STUDY - 22/04/2016

Pharmaceutical Support for NHS England CDAO

NHS Arden & GEM CSU supports the Controlled Drug Accountable Officer (CDAO) for the NHS England Area Team in Arden, Herefordshire and Worcestershire. This service ensures that the CDAO can be confident in their responsibility for safe management of controlled drugs, supported by a committed a...

CASE STUDY - 22/04/2016

Giving people greater choice and control over the services they receive.

As one of only three UK-based organisations selected to deliver a wave 2 pilot, we are working with Clinical Commissioning Groups, local authorities and providers to ensure they have the knowledge and infrastructure to deliver effective Personal Health Budgets (PHB). We are ensuring all stakehold...

CASE STUDY - 22/04/2016

Improving safety in patient transport services

The NHS Arden & GEM Commissioning Support Unit (CSU) clinical quality team devised and implemented a quality monitoring model to facilitate transparency and sharing between commissioners and providers. This has directly benefitted patients by increasing safety, improving care and improving sa...

CASE STUDY - 22/04/2016

Developing an online high cost drug approval system

In its commissioning intentions, Coventry and Rugby Clinical Commissioning Group (CCG) states “No payment for newly prescribed tariff excluded drugs unless Provider can demonstrate compliance with NICE guidance or agreed local prescribing protocol”. We were tasked with developing a process that w...

CASE STUDY - 21/04/2016

Reconfiguration of Paediatric Services at George Eliot Hospital

This complex transformation involved the transfer of paediatric inpatient services from George Eliot Hospital (GEH) to University Hospital Coventry & Warwickshire (UHCW) and development of an innovative new children’s service model at GEH.

CASE STUDY - 21/04/2016

Putting equality and diversity at the heart of healthcare

Working in partnership with Coventry and Warwickshire Partnership NHS Trust (CWPT), NHS Arden & GEM Commissioning Support Unit developed a training programme to help staff understand the issues and inequalities facing minority communities and encourage direct action to improve access to healt...

CASE STUDY - 22/03/2016

Working with the Gypsy, Roma and Traveller community to improve health outcomes

With a substantial Gypsy, Roma and Traveller community in Worcestershire, we worked in partnership with Worcestershire County Council and local health organisations to explore current engagement levels, with the aim of building links and improving health outcomes for this marginalised group.

CASE STUDY - 22/03/2016

Developing bespoke training and toolkits for Equality Impact Assessments

We developed a bespoke training programme and toolkit to help CCGs gain the skills and the confidence to carry out EIAs that not only meet their duties under the Equality Act (2010), but help them deliver effective and appropriate services to their communities.

CASE STUDY - 21/03/2016

Addressing poor performance through effective contract management

We provide expert qualitative, technical and financial support to Clinical Commissioning Groups across the country. When one service provider consistently failed against a national target, we successfully intervened on behalf of our client, resulting in improved performance and a better service f...

CASE STUDY - 21/03/2016

Delivery of an Innovative Discharge to Assess Pilot

Working with the CCG, providers and local authority, NHS Arden & GEM CSU planned, managed and implemented a new integrated model of care, where patients are treated and assessed in a care home setting, instead of an acute hospital. The innovative Discharge to Assess (D2A) pilot demonstrated t...