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Header image for the current page Case Studies

NHS and Healthcare Case Studies

CASE STUDY - 25/04/2016

Improving urgent and emergency care in North Warwickshire

NHS Arden & GEM CSU worked with Warwickshire North CCG and George Eliot Hospital NHS Trust to lead a project which has transformed urgent and emergency care services. Six months into the change, the number of A&E attendees managed through the urgent care centre has now reached 31%.

CASE STUDY - 25/04/2016

Supporting commissioning intentions through public and patient involvement

NHS Warwickshire North Clinical Commissioning Group (CCG) is committed to public and patient involvement in the development of its clinical strategy. To ensure delivery of patient centric services, an extensive engagement programme was developed to involve as many people as possible at all stages...

CASE STUDY - 25/04/2016

Pharmaceutical support for smoking cessation service

NHS Arden & GEM Commissioning Support Unit (CSU) provided pharmaceutical support for Worcestershire County Council in the production of their Patient Group Directions (PGD). Since implementation, over 150 clients have used the PGD and it has also been used as a case study by the National Cent...

CASE STUDY - 25/04/2016

Reducing Hospital Admissions Related to Medicines

NHS Arden & GEM Commissioning Support Unit (CSU) designed and coordinated a detailed medication review of patients, for NHS South Warwickshire Clinical Commissioning Group, involving primary care clinicians. As a result, 670 medication reviews took place with a significant rate of interventio...

CASE STUDY - 25/04/2016

Developing a joint strategic plan for people with learning disabilities

Following the Winterbourne Review, NHS Arden & GEM Commissioning Support Unit (CSU) worked with Clinical Commissioning Groups (CCGs) to deliver the immediate actions in the report but also recognised the need for a more in-depth look at how services are commissioned and delivered.

CASE STUDY - 22/04/2016

Pharmaceutical Support for NHS England CDAO

NHS Arden & GEM CSU supports the Controlled Drug Accountable Officer (CDAO) for the NHS England Area Team in Arden, Herefordshire and Worcestershire. This service ensures that the CDAO can be confident in their responsibility for safe management of controlled drugs, supported by a committed a...

CASE STUDY - 22/04/2016

Giving people greater choice and control over the services they receive.

As one of only three UK-based organisations selected to deliver a wave 2 pilot, we are working with Clinical Commissioning Groups, local authorities and providers to ensure they have the knowledge and infrastructure to deliver effective Personal Health Budgets (PHB). We are ensuring all stakehold...

CASE STUDY - 22/04/2016

Improving safety in patient transport services

The NHS Arden & GEM Commissioning Support Unit (CSU) clinical quality team devised and implemented a quality monitoring model to facilitate transparency and sharing between commissioners and providers. This has directly benefitted patients by increasing safety, improving care and improving sa...

CASE STUDY - 22/04/2016

Developing an online high cost drug approval system

In its commissioning intentions, Coventry and Rugby Clinical Commissioning Group (CCG) states “No payment for newly prescribed tariff excluded drugs unless Provider can demonstrate compliance with NICE guidance or agreed local prescribing protocol”. We were tasked with developing a process that w...

CASE STUDY - 21/04/2016

Reconfiguration of Paediatric Services at George Eliot Hospital

This complex transformation involved the transfer of paediatric inpatient services from George Eliot Hospital (GEH) to University Hospital Coventry & Warwickshire (UHCW) and development of an innovative new children’s service model at GEH.