Improving the patient check-in experience during GP visits
Arden & GEM’s IT service put together a dedicated project team and funding proposal to work with Lincolnshire ICB and the 113 GP practices in Lincolnshire to reinstall patient self-check-in screens following COVID-19 measures which have improved the efficiency and experience of the check-in p...
Supporting dispensing practices to deliver approved clinical audits in the East of England
Arden & GEM’s medicines optimisation team was engaged by NHS England East of England regional community pharmacy contracting team to review over 200 Dispensary Service Quality Scheme clinical audits by the end of the 2022/23 financial year.
Helping Sowe Valley PCN to realise its long term vision for patients
With support from Arden & GEM, Sowe Valley PCN has been able to clearly articulate its vision of empowered patients, confidently managing their conditions and translate this into a new Resilient Patient Pathway.
Co-producing workforce solutions with health and care systems to reduce reliance on high-cost temporary staffing
Arden & GEM, in partnership with the Greater Manchester Provider Collaborative, delivered a system-wide temporary staffing review incorporating workforce planning, data analysis, systems and processes, and joint procurement and commissioning activities, with an estimated value of opportunity...
Developing bespoke population health dashboards for NHS Bedfordshire, Luton and Milton Keynes ICB
When NHS Bedfordshire, Luton and Milton Keynes (BLMK) ICB needed population health comparator and benchmark information at a place, PCN and GP practice level, Arden & GEM’s business intelligence team set about developing a new suite of dashboards.
Establishing a gynaecology service in primary care
Arden & GEM supported system partners in Coventry, Rugby and Warwickshire to establish a system-wide primary care gynaecology service.
Implementing Multi Factor Authentication to reduce cyber threats
NHS Arden & GEM CSU’s IT service has successfully implemented Multi Factor Authentication (MFA) to strengthen the organisation’s protection against phishing, malware and ransomware attacks.
Automating key reporting tasks for a Registration Authority
Arden & GEM’s IT service worked with a Registration Authority team to capture their current workflows in a process flow diagram which was then used to develop robotic automation of monthly reporting activities.
Linking adult health and social care data to improve services
Arden & GEM has been working with the Department for Health and Social Care to develop a new national system to collect and link adult social care data with health data, which is already helping to provide a holistic picture of patient journeys and support care planning.
Delivering a leadership programme for black and minority ethnic staff to improve career opportunities at Newcastle Hospitals
We worked in partnership with Newcastle upon Tyne Hospitals NHS Foundation Trust to deliver bespoke leadership training for black and minority ethnic staff which has resulted in improved confidence, morale and new career opportunities.