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NHS and Healthcare Case Studies

CASE STUDY - 21/04/2016

Putting equality and diversity at the heart of healthcare

Working in partnership with Coventry and Warwickshire Partnership NHS Trust (CWPT), NHS Arden & GEM Commissioning Support Unit developed a training programme to help staff understand the issues and inequalities facing minority communities and encourage direct action to improve access to healt...

CASE STUDY - 22/03/2016

Working with the Gypsy, Roma and Traveller community to improve health outcomes

With a substantial Gypsy, Roma and Traveller community in Worcestershire, we worked in partnership with Worcestershire County Council and local health organisations to explore current engagement levels, with the aim of building links and improving health outcomes for this marginalised group.

CASE STUDY - 22/03/2016

Developing bespoke training and toolkits for Equality Impact Assessments

We developed a bespoke training programme and toolkit to help CCGs gain the skills and the confidence to carry out EIAs that not only meet their duties under the Equality Act (2010), but help them deliver effective and appropriate services to their communities.

CASE STUDY - 21/03/2016

Addressing poor performance through effective contract management

We provide expert qualitative, technical and financial support to Clinical Commissioning Groups across the country. When one service provider consistently failed against a national target, we successfully intervened on behalf of our client, resulting in improved performance and a better service f...

CASE STUDY - 21/03/2016

Delivery of an Innovative Discharge to Assess Pilot

Working with the CCG, providers and local authority, NHS Arden & GEM CSU planned, managed and implemented a new integrated model of care, where patients are treated and assessed in a care home setting, instead of an acute hospital. The innovative Discharge to Assess (D2A) pilot demonstrated t...

CASE STUDY - 21/03/2016

Scoping and delivering QIPP programmes

NHS Arden & GEM Commissioning Support Unit (CSU) began a process of scoping and analysis to ensure that valuable CCG resources were being utilised to support QIPP schemes that could make the biggest potential difference.

CASE STUDY - 21/03/2016

Delivering efficiencies in secondary care high cost drug expenditure

Working collaboratively with Coventry and Rugby Clinical Commissioning Group (CCG) and University Hospital Coventry and Warwickshire (UHCW), we have successfully implemented a consistent approach to the use of tariff-excluded high cost drugs, which is compliant with best practice and has delivere...

CASE STUDY - 21/03/2016

Supporting respiratory pathway redesign in Hardwick CCG

NHS Arden & GEM CSU has developed bespoke ‘deep dive’ packs, which bring together national tools and analysis with insight and local business intelligence to support service improvement.

CASE STUDY - 21/03/2016

Using Local Authority levers to effect change

The London Borough of Barking and Dagenham has a high rate of standardised hospital admission for Chronic Obstructive Pulmonary Disease (COPD), which is currently more than double the England average. NHS Arden & GEM Commissioning Support Unit (CSU) was appointed to design and support impleme...

CASE STUDY - 17/03/2016

Implementing a single patient record across Milton Keynes

The NHS Arden & GEM CSU Clinical Systems team developed, implemented and managed an 18 month programme which has migrated 27 GP practices onto a single shared electronic patient record system. The integrated system offers many benefits to patients and delivers practice cost savings of over £4...