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Header image for the current page Case Studies

NHS and Healthcare Case Studies

CASE STUDY - 13/08/2025

Developing a target operating model to support delegation of specialised commissioning in the North West

NHS Arden & GEM was commissioned to support the NHS England North West Specialised Commissioning team with the delegation of regional responsibilities to ICBs. A programme of work was delivered to design a target operating model, review actions for core functions, develop an organisational de...

CASE STUDY - 11/08/2025

Supporting the NHS England North West commissioning integration programme

When the NHS England North West region needed support to implement proposals to transfer direct commissioning responsibilities to ICSs, Arden & GEM’s Health and Care Transformation team was tasked with developing a framework for integrated commissioning and delivering Organisational Developme...

CASE STUDY - 08/08/2025

Building a new website for primary care reporting

The CSU Communications and Engagement team successfully delivered a new website for CQRS, building on stakeholder feedback, to improve the user experience and journey. The new website went live in January 2025.

CASE STUDY - 06/08/2025

Securely and efficiently decommissioning and replacing servers for Northamptonshire GP practices

Arden & GEM's IT service designed and implemented a process to safely and securely decommission or upgrade 69 servers within the Northamptonshire primary care estate. The project has resulted in reduced energy, licensing and support costs, and improved server performance.

CASE STUDY - 28/07/2025

Evaluating the impact of the keyworking programme for children and young people with a learning disability and/or autism

NHS Arden & GEM was commissioned to develop an evaluation framework and assess the impact of the national keyworking programme for children and young people with a learning disability and/or autism in early adopter sites. Working in partnership with CDC, stakeholders were interviewed, case st...

CASE STUDY - 28/07/2025

Strategic communications support to implement an Electronic Patient Record (EPR) system

North West Anglia NHS Foundation Trust strategically partnered with the collaborative communications and engagement team from NHS Arden & GEM and NHS Midlands and Lancashire CSUs to develop a comprehensive communications and engagement strategy to keep a wide range of stakeholders informed, i...

CASE STUDY - 16/07/2025

Enhancing a Trust’s recruitment through a bespoke ‘Work with us’ area on the website

Worcestershire Acute Hospitals NHS Trust wanted to enhance its recruitment of healthcare professionals by creating a dedicated and engaging ‘Work with us’ section on its website. Working in partnership with the collaborative Communications and Engagement team from Arden & GEM and Midlands &am...

CASE STUDY - 03/07/2025

Conducting a Health Needs Assessment for smoking cessation services in Oxfordshire

When Oxfordshire County Council wanted to better understand the demand for and supply of local smoking cessation services, Solutions for Public Health was commissioned to undertake a Smoking and Tobacco Control Health Needs Assessment (HNA).

CASE STUDY - 02/07/2025

Evaluating financial benefits of the discharge frontrunner programme for the Northern Care Alliance

When the discharge frontrunner programme pilot led by Northern Care Alliance NHS Foundation Trust needed support to evaluate financial benefits, NHS Arden & GEM’s finance transformation team stepped in. A financial evaluation of four pilot initiatives was undertaken, focusing on cash-releasin...

CASE STUDY - 23/06/2025

Supporting the life sciences sector with Specialised Commissioning Training

Experts from the Life Science Hub collaborated with senior stakeholders within Boehringer Ingelheim to design and deliver four specialised 50-minute training modules.