Our award-winning Service Transformation team has a proven track record of working in partnership with clients to design, develop, implement and evaluate cost effective service transformation projects. We help you to solve problems by delivering new models of care which improve patient outcomes and experience, making services more efficient and sustainable.
We bring you a pragmatic, practical approach to help you to move from the ‘what’ through to the ‘how’. We don’t just stop at strategy, strategic outline case or business case development, we also provide implementation support, project management office (PMO) and evaluation.
Our team combines senior level transformation experience, clinical expertise and direct experience of working for acute trusts, commissioning organisations, local authorities and third sector organisations. They are supported by our 300 clinical staff that provide specialist expertise where needed.
As part of the NHS family, we understand the pressures you face in delivering better patient care alongside greater efficiencies. We have unrivalled expertise in the development and delivery of integrated, cost-effective care across regions - incorporating health and social care, community, acute, mental and physical health services.
In addition to our in house expertise, we have an established network of partners with national and international experience to enhance redesign capabilities where needed.
“The Arden & GEM team recognised the need for excellent communication and remained focussed on solutions and good outcomes, with an end result of all local transformation plans being assured and deadlines being met.”
Joanna Yellon, Head of Assurance, Operations & Delivery at NHS England Health Services
Find out more about our multi award-winning service transformation team by accessing the resources below.
When NHS England needed support to deliver the national review of paediatric critical care and surgery in children, Arden & GEM was tasked with providing additional capacity and expertise to define the model of care, produce a framework and collate a range of best practice resources and case studies.
Arden & GEM and the Satellite Applications Catapult presented at the recent Unplanned Care Congress, organised by Convenzis, to share how 5G technology can be used to better connect patients and healthcare professionals.
University Hospitals Coventry and Warwickshire (UHCW) and NHS Arden & GEM CSU are working in partnership to host an exciting exploration of how Artificial Intelligence (AI) is set to transform Population Health Management at UHCW's Innovation Lab on Monday 18 November 2019.
Arden & GEM’s experienced programme management specialists have worked closely with the national NHS RightCare team, since its inception in 2015, to ensure the evolving programme had processes in place for effective governance, robust decision-making, appropriate engagement and accurate reporting.
Arden & GEM is delighted to be presenting two webinars as part of Health Tech Newspaper’s (HTN) Digital Week, taking place from Monday 20th to Friday 26th January 2020.
Visit Arden & GEM at Best Practice 2019 to learn how our tailored primary care solutions are already helping customers to develop and deliver a vision for local primary care.
NHS Arden & GEM CSU is pleased to announce that we will be exhibiting at this year’s Public Health England Annual Conference. Held at the University of Warwick on Tuesday 10 and Wednesday 11 September, the event will bring together more than 1500 participants – representing the wide range of organisations contributing to improving the health of the public – for two days of focused learning, experience sharing and networking.
Over a six-month period (from October 2018 to March 2019), Arden & GEM’s transformation team successfully supported the rapid rollout of the capacity alert system, though establishing a rigorous and effective Programme Management Office (PMO) and completing a qualitative evaluation with stakeholders to inform and improve future rollouts.
NHS Arden & GEM is pleased to announce that we will be exhibiting at Health and Care Innovation Expo 2019 on Wednesday 4 and Thursday 5 September.
As part of its ambition to ensure NHS library and knowledge services (LKS) are integral to informed decision-making and innovation, Health Education England tasked Arden & GEM with delivering a series of workshops that would upskill library staff to be able to provide evidence to support the needs of managers and commissioners.
If you’d like to find out more about service transformation, please contact us here: