Our award-winning Service Transformation team has a proven track record of working in partnership with clients to design, develop, implement and evaluate cost effective service transformation projects. We help you to solve problems by delivering new models of care which improve patient outcomes and experience, making services more efficient and sustainable.
We bring you a pragmatic, practical approach to help you to move from the ‘what’ through to the ‘how’. We don’t just stop at strategy, strategic outline case or business case development, we also provide implementation support, project management office (PMO) and evaluation.
Our team combines senior level transformation experience, clinical expertise and direct experience of working for acute trusts, commissioning organisations, local authorities and third sector organisations. They are supported by our 300 clinical staff that provide specialist expertise where needed.
As part of the NHS family, we understand the pressures you face in delivering better patient care alongside greater efficiencies. We have unrivalled expertise in the development and delivery of integrated, cost-effective care across regions - incorporating health and social care, community, acute, mental and physical health services.
In addition to our in house expertise, we have an established network of partners with national and international experience to enhance redesign capabilities where needed.
“The Arden & GEM team recognised the need for excellent communication and remained focussed on solutions and good outcomes, with an end result of all local transformation plans being assured and deadlines being met.”
Joanna Yellon, Head of Assurance, Operations & Delivery at NHS England Health Services
Find out more about our multi award-winning service transformation team by accessing the resources below.
Arden & GEM has been successfully shortlisted in the ‘Patient Data’ and ‘Telehealth’ categories at the Health Business Awards 2020.
A new national programme has been launched to work closely with a series of pilot sites, using population health approaches and multidisciplinary partnerships, to identify and tackle local health inequality challenges.
Focusing on the extent to which RightCare was achieving its objectives, how this was supported by the programme’s ‘theory of change’ and future potential changes, Arden & GEM’s service transformation experts designed a tailored evaluation approach.
Arden & GEM is working in partnership with Tekihealth Solutions to deliver a remote healthcare service to care home residents through Teki-Hub – a diagnostic set specifically designed for remote clinical examination.
Our Head of Digital Transformation, Adrian Smith, was invited to participate in the recent UK Cloud Health and Intel ‘Back to normal or back to better’ webinar.
Arden & GEM’s transformation team worked in partnership with Dudley CCG to develop an appropriate model of care and to design an evaluation process that assessed the successes, benefits and challenges of a pilot to use paramedics within primary care.
When NHS England needed support to deliver the national review of paediatric critical care and surgery in children, Arden & GEM was tasked with providing additional capacity and expertise to define the model of care, produce a framework and collate a range of best practice resources and case studies.
Arden & GEM and the Satellite Applications Catapult presented at the recent Unplanned Care Congress, organised by Convenzis, to share how 5G technology can be used to better connect patients and healthcare professionals.
University Hospitals Coventry and Warwickshire (UHCW) and NHS Arden & GEM CSU are working in partnership to host an exciting exploration of how Artificial Intelligence (AI) is set to transform Population Health Management at UHCW's Innovation Lab on Monday 18 November 2019.
Arden & GEM’s experienced programme management specialists have worked closely with the national NHS RightCare team, since its inception in 2015, to ensure the evolving programme had processes in place for effective governance, robust decision-making, appropriate engagement and accurate reporting.
If you’d like to find out more about service transformation, please contact us here: