Primary care has a fundamental role to play in shaping and delivering the changes identified in the Long Term Plan. Practices will be required to work together to deal with pressures in primary care and extend the range of services delivered through integrated, multidisciplinary teams.
With the development of Primary Care Networks (PCNs), implementation of the new GP contract and a focus on greater collaboration, primary care is at the start of a process to drive delivery of joined up care across local areas. We can support you to achieve at-scale delivery, run your day to day operations as smoothly and efficiently as possible, while extending and improving patient services through intelligent use of data and embracing new technology and ways of working.
The move towards greater collaboration and integration, focusing on prevention and personalised care, encourages services to come together to serve a registered population of 30,000 to 50,000. While we recognise that individual circumstances, and local context, require a tailored approach, we have developed a modular framework that can support practices and networks develop a vision for local primary care, agree organisational form and become operational. Alongside a focus on leadership and culture development, we can work with networks to consider what relationships have been built, how data is being used to inform decisions, how digital technology is being harnessed and how to move towards a population health approach.
Improving care for patients, through extending local services and creating integrated teams, requires practices to have the capacity to focus on designing and leading service improvements. Our range of high-quality, competitively priced and effective business support services enable the smooth running of practices and at-scale collaborations, so that staff have the time they need to innovate and transform.
We can keep your organisation safe and compliant, with all your business support needs met by just one NHS supplier, so you directly benefit from our economies of scale.
Clinical systems and data
Effective and secure IT systems are essential for efficient and accessible healthcare. We support more than 500 GP sites with service management, service desk facilities, end user support, hosting, network management, field engineering, IG and cyber security. With experience of unifying operating models and implementing single integrated patient record systems across multidisciplinary sites and services, we can ensure you have the right technology in place and are working optimally at a practice, network and system level.
Our business intelligence experts are already supporting clinicians with a range of innovative tools that provide the opportunity for population health approaches, including our award-winning risk stratification solution and intuitive business intelligence system, GEMIMA. Our data and insight enables GPs to view the whole pathway for their patients for improved case management, crisis avoidance and proactive care.
Our medicines optimisation team works with primary care teams across England to provide prescribing support that covers audits and reviews, drug switch programmes, capacity provision as well as a care home medication review service. With expertise from primary, secondary and community care our team can support practices to improve prescribing practice and patient safety while also identifying cost savings.
Creating a sustainable NHS requires the empowerment and activation of patients to better manage their own health, whether that’s through behaviour change initiatives or supporting people with long-term conditions. Our multidisciplinary support brings together proven clinical, communications and digital expertise to provide advice and support on all aspects of self-care programme delivery embracing social prescribing, digital therapeutics and behavioural nudge approaches.
Our award-winning social marketing team also works with practices to develop both proactive awareness campaigns that inform patients – from symptom checks to using online services – and behaviour change campaigns that drive patients to take action, such as increasing the uptake of seasonal flu vaccinations.
We can support you to achieve at-scale delivery, run your day to day operations as smoothly and efficiently as possible, while extending and improving patient services through intelligent use of data and embracing new technology and ways of working.
We would love the opportunity to talk with you about working collaboratively to meet your primary care challenges.
Arden & GEM is already supporting primary care providers to deliver efficiency and improve outcomes for patients. Find out more by accessing the resources below.
Healthcare Computing, in partnership with NHS Arden & Greater East Midlands Commissioning Support Unit, has been appointed to provide GP IT support services for seven Clinical Commissioning Groups serving populations throughout Hampshire and the Isle of Wight.
Complete Care Community – a national programme designed to support health systems utilise Primary Care Networks in tackling health inequalities – was officially launched on Wednesday 24 March through a virtual gathering of participating sites.
A residential care home in Cumbria and a specialist complex care centre in Nottinghamshire are the latest to trial Teki-Hub, an innovative telemedicine unit which allows GPs to complete detailed assessments on patients without leaving their practice.
Arden & GEM has been working with two technology suppliers, Tekihealth and Dignio to improve care quality and outcomes for care home residents, while protecting them from unnecessary risk.
In this issue we’ll be looking at the impact of the COVID-19 pandemic on healthcare delivery and how different care settings have embraced existing technology to minimise
potential exposure for both patients and workers.
A new population and person insight report has been launched to enable health and care systems to develop a better understanding of their population to improve service planning and delivery.
Arden & GEM and Tekihealth will be presenting at the Digital Primary Care Virtual Conference, organised by Convenzis, to share how a remote clinical examination solution is enabling healthcare services to be delivered to care home residents during the COVID-19 pandemic.
Arden & GEM has been successfully shortlisted in the ‘Patient Data’ and ‘Telehealth’ categories at the Health Business Awards 2020.
A new national programme has been launched to work closely with a series of pilot sites, using population health approaches and multidisciplinary partnerships, to identify and tackle local health inequality challenges.
With Microsoft’s support for Windows 7 coming to an end in 2020, the two provider trusts and CCG in Lincolnshire needed assistance to move more than 7,000 devices onto Windows 10. Arden & GEM’s IT service successfully mobilised and delivered this programme of work.
If you’d like to find out more about how we can support you to transform primary care, please fill in the form below: