We use cookies.

To make your experience the best it can be, we use cookies and similar technologies on our site. We need your permission to allow these technologies, which will maximise browsing experience. For more information on how we use cookies and how to change your cookie settings, please see our cookies and privacy policy.



Please complete this short form to get in touch with a member of our team and we will get back to you as soon as we can.



Sign up to our newsletter by completing the form below.

Header image for the current page NHS Arden & GEM CSU secures £14m contract to provide IT services to seven Essex CCGs

NHS Arden & GEM CSU secures £14m contract to provide IT services to seven Essex CCGs

Share this page

NHS Arden & Greater East Midlands (GEM) Commissioning Support Unit has been appointed to provide both corporate and GP IT services on behalf of seven Clinical Commissioning Groups (CCGs) in Essex.

The service provision will fall into two areas: corporate IT support including strategic planning and operational delivery; and GP IT support which will enable the transformation of primary care services. 

The decision to appoint NHS Arden & GEM was the result of a competitive tender process, delivered via the NHS England Lead Provider Framework (LPF), conducted by Basildon and Brentwood, Castle Point and Rochford, Mid-Essex, North East Essex, Southend, Thurrock and West Essex CCGs. The contract, worth £14 million over a three year period, will cover key ICT services to support the seven CCGs, who serve a total population of approximately 1.8 million.

The appointment was based on the CSU’s successful track record in developing strategic partnerships that deliver information rich, technology enabled organisations.  Over the past 12 months Arden & GEM has enhanced a strong and diverse technology portfolio, including new contracts with STPs and securing an instrumental role in the evaluation and dissemination of learning within the Global Digital Exemplar (GDE) programme.

“We are delighted to have secured this exciting opportunity to work alongside CCGs in Essex as a long term strategic partner. Our team is looking forward to providing high quality, resilient and secure IT services, establishing a foundation for successful delivery of local healthcare.”

John Parkes, Managing Director at NHS Arden & GEM CSU


The mobilisation and management of the service will be overseen by a dedicated regional director with extensive NHS leadership experience. The service will be fully operational from July 2018.

The current provider of services, North East London (NEL) Commissioning Support Unit, will be working closely with Arden & GEM to ensure a smooth transition, for both CCGs and affected staff.