Over the past few months, the NHS has responded to one of the most challenging health emergencies in recent history.
COVID-19 has required many organisations to implement a range of emergency, urgent or temporary changes to services. As we move into the restoration and recovery phase, these organisations are likely to need to consider the statutory requirements and public law duties for engagement and consultation. But how do we know when consultation is needed? And how do we reach people for their views against a backdrop of social distancing?
Hear more on post COVID-19 engagement from our Head of Engagement, Communications and Marketing, Andrea Clark at the NHS Communications Virtual Conference. Organised by Convenzis, this two-day virtual event takes place on Tuesday 30 June and Wednesday 1 July. The conference will focus on the vital role that NHS communications teams play and the innovative approaches and tools at their disposal.
Speaking at 2.30pm on Day One, Andrea will share how Arden & GEM CSU is advising and supporting health and care systems on the engagement process needed as part of their restoration and recovery plans. We will also be sharing the approaches and tools we have developed to help organisations move to virtual engagement approaches and reach those who still don’t have access to digital platforms. Andrea will also be joined by Head of Engagement, Involvement and Insight from NHS Midlands and Lancashire CSU, Stephen Williams. The two CSUs are working in partnership, pooling experience and capability, to offer the most comprehensive support possible to commissioners.
You can find out more about the event, including registration details here.