NHS Arden & GEM CSU is inviting all end users of the National Commissioning Data Repository (NCDR) to complete a short survey about their experience of using the portal to help drive improvements to usability and navigation.
We would like to invite all NCDR users – no matter how frequent or how recent – to complete a short survey, which should approximately 10 minutes, about their experience of using the portal and thoughts on how it could be improved. The survey needs to be completed by Friday 21 May 2021.
With over 2,000 users, the NCDR portal is a key data and analytics application for healthcare commissioners, particularly those working within Direct Commissioning. We will be undertaking development work to redesign the NCDR portal, while maintaining existing datasets and dashboards, in a range of areas including:
To achieve this, we are working in partnership with a leading ICT and business analytics group, Horsa to fully understand user experience of the NCDR portal: what works well, what could work better and any specific features or indicators to improve functionality and usability.
Horsa will combine the feedback from the survey and insights gained through stakeholder interviews with their business intelligence solution design experience to provide us with objective, independent recommendations, and a technical specification to inform future development. Development will then be undertaken by our internal application development team with new features and functionality available in autumn 2021.
At Arden & GEM we are continually looking for ways to develop and innovate our systems and want to ensure that the NCDR portal continues to enable users to make better decisions which improve patient care and outcomes. The NCDR portal has been designed and developed around user need since its inception in 2016 and we hope that you will take this opportunity to be involved in shaping the next phase of development.
Regular project updates will be provided by email, through national calls and the regular NCDR newsletter.
You can find out more about the NCDR here.