The four NHS Commissioning Support Units (CSUs) will be participating in this year’s NHS Providers Annual Conference and Exhibition to share how we can support NHS leaders in addressing the current and future challenges in health and care.
Taking place on 12 and 13 November 2024 at ACC Liverpool, the annual conference will bring together over 600 senior leaders from NHS trusts, system partners and key stakeholders. With a theme of ‘Next Generation’, this year’s event will focus on our collective efforts to strengthen the NHS, ensuring it remains responsive, effective and capable of meeting future community needs.
Improving patient experience while waiting
As part of the ‘Delivering with partners’ conference strand, NHS South, Central and West (SCW) and NHS North of England Commissioning Support (NECS) will be showcasing the person-centred approaches providers can take and build upon to safely improve the experience of patients while they are waiting.
Starting at 13:25 on Tuesday 12 November, the session will showcase successful initiatives including:
- Patient-led validation through clinically informed conversations to ensure that they are on the most appropriate pathway
- Technical validation through insight-driven data quality checks
- Waiting well through targeted health coaching to empower patients to manage their health.
Further information on the programme and speakers is available on the NHS Providers website.
Join us in the NHS Commissioning Support Unit lounge
In addition to the speaker session, representatives from all four CSUs will be available in this networking lounge, adjacent to the NHS Providers stand, to listen to your challenges and share our delivery expertise in a wide range of areas including:
- Workforce transformation, planning and optimisation
- Improving productivity and efficiency
- Digital transformation and digitalisation
- Clinical strategy, redesign and patient flow
- Insight, analysis and business intelligence
- Provider collaborative empowerment and consolidation.
Commenting on the pan CSU participation, Michael van Hemert, Managing Director, said: “As a collaboration of CSUs we are acutely aware of our responsibility to support a health and care system that is highly challenged and that will experience a significant level of change over the coming years.
“Our participation in this key sector event is not just to share some of the practical solutions we have been able to deliver with our provider colleagues over the past year but also to hear from health and care leaders about how we can shape and adapt our support to best help them.”
For more information, or to schedule a meeting with our team during the conference, please get in touch with us via contact.ardengem@nhs.net