With vacancy freezes across many NHS organisations and rising pressure to deliver efficiencies, finance teams are being asked to do more with less. Arden & GEM’s digital specialists are helping finance professionals to meet this challenge by harnessing the power of Generative AI (GenAI) to automate key processes, unlock productivity and deliver real, measurable efficiency gains.
Already stretched finance departments need to maintain critical financial processes with less resources. GenAI is making a meaningful difference by automating time-consuming tasks, streamlining workflows and freeing up staff for higher-value activities.
This AI technology has become faster to deploy and more affordable to implement, often delivering tangible results within just a few weeks.
Proven Use Cases in NHS Finance
Arden & GEM has worked collaboratively with NHS finance leaders to deliver GenAI solutions that are already making a difference.
Recent examples include:
- Integra Invoice Scanning: Automatically extracts and enters key data from scanned invoices into the Integra finance system and attaches the original invoice—cutting down manual processing time.
- Re-coding Oracle Invoices: Uses AI to automate the complex workflows involved in updating initial coding to month-end final codes.
- Email Chasing: Integrates data from the A35 report and clinical systems to validate invoices and send follow-up communications—reducing delays in payment processing.
- NCA Validation: Cross-references incoming supplier data with the National Care Record (NCR) to verify whether a patient was enrolled with the ICB at the time of care delivery—saving valuable staff time and improving accuracy.
These practical applications are supporting NHS finance teams to streamline operations and reduce their administrative burden while maintaining the integrity and reliability of their financial processes.
Whether you're managing finance services in-house, collaborating with system partners, or exploring outsourced options, we can help you identify and implement GenAI solutions that align with your needs. Our experts would be happy to share insights from our existing work and help you assess the opportunities for your organisation.
For more information please email us at contact.ardengem@nhs.net