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Header image for the current page Place, community and primary care transformation

Primary Care Network (PCN) Support

The creation of Primary Care Networks (PCNs) has provided new opportunities for GP practices to work collaboratively with community, mental health, social care, pharmacy, hospital and voluntary services in their local areas.

Our place, community and primary care transformation service provides the developmental, transformational and transactional support required to enable integrated service offers for your population.

We support providers to work together at a place and neighbourhood level to manage common resources, integrate community teams and improve health and reduce inequalities for the populations they serve.

Our support includes:

  • Communications and engagement - providing patient views and ensuring all system partners are heard
  • Integrated planning - including joint commissioning arrangements, pooled funding and procurement
  • Business support services - offering economies of scale and standardised processes
  • Place strategy transformation - strategic, operational and tactical support to drive change and improvement
  • Data and analytics - insights that inform planning, transformation and improvement
  • Workforce development - system-level workforce planning and developing clinical leadership capabilities
  • Partnerships and integration - developing collaboration and multi-agency partnerships that support all health and care organisations to drive the agenda at place level
  • Digital transformation - enabling virtual health, digitally-enabled care and continuity of care
  • Clinical and pharmacy support - capability to deliver evidence-based care, best value, efficiencies and support of primary care demand through medicines services.

Our key strengths and expertise

We have experience of working with health systems at a strategic level to ensure PCNs have access to the resources and expertise required to develop primary care services that form a fundamental building block for each ICS.

At a local level we are also supporting individual practices and PCNs to innovate, improve and transform services by enabling greater provision of proactive, personalised, coordinated and more integrated health and social care.

Service benefits

Our place, community and primary care transformation service will help you to:

  • Deliver effective resource management and allocation at a place level
  • Develop structures, groups and networks that bring a place or neighbourhood together
  • Agree priorities and outcomes and how these will be implemented and managed to fairly address population needs
  • Ensure you capture and integrate the views of all stakeholders including patients, clinicians and voluntary, community and social enterprises
  • Strengthen PCNs to stabilise GP services and improve access for patients.


Arden & GEM is already supporting primary care providers to deliver efficiency and improve outcomes for patients. Find out more by accessing the resources below.


If you’d like to find out more about how we can support you to transform primary care, please fill in the form below: