Header image for the current page IT Services

With IT playing an increasing role in the management and delivery of modern healthcare, our highly skilled IT team delivers a comprehensive service, from day to day IT support through to the development of bespoke systems to support clinical priorities.

Our comprehensive range of IT support services cover strategic IT, asset management (hardware and software), project support and remote and on-site helpdesk support. In an evolving health system, we can help with systems development and system integration and help you to navigate the complexities associated with data sharing protocols and Information Governance. We also support clients with mobile computing, data storage, back-up and disaster recovery and our cyber security expertise ensures a cyber-safe environment.

We bring:

  • Strategic insight and practical experience to design, develop, build and maintain IT infrastructure that supports you to deliver your services.
  • Robust development and support to GP practices, making best value of GP Systems of Choice (GPSoC) and ensuring that IT supports the development of federated primary care and wider new models of care.
  • Planning and delivery of IT solutions across the care economy and development of new service models, including the implementation of digital roadmaps to paperless care by 2020.
  • Detailed understanding of working with all existing clinical systems, enabling us to develop complementary tools to enhance your existing software.
  • Safe and robust management and information sharing protocols around the appropriate use of patient and personal confidential data, fully compliant with NHS standards and ISO Security standard 27001.
  • A strong track record of developing tailored solutions to enable better information sharing across primary, community and social care teams.
  • A complete IT support service, including software, hardware and training underpinned by our IT service desk and field engineers.
  • Development, hosting and maintenance of websites, intranets, business intelligence tools and cloud software solutions.
  • A full range of ICT infrastructure services including data storage and backup, disaster recovery, server hosting, wireless provisioning and IP telephony services.


Benefits:

We provide flexible, responsive and resilient IT services designed to support CCGs in delivering both their corporate and GP IT objectives.

We have established a dedicated strategic IT programmes service, supported with robust operational delivery to ensure your IT needs are met.

In addition to core IT services, our clinical IT team is playing a growing role in supporting front line services through the development of innovative tools to improve accuracy and consistency of care. 

“It has been great working with the Arden & GEM Clinical Systems team in the development of the Locality Based MDT Unit. The new unit is delivering a range of benefits including, streamlining the referral process from Primary Care, improved communications with GP’s, simplified data collection and easy access to activity and performance data. The team have been responsive, effective and provided us with excellent training on the new system.”

Ruth Adam, Programme Manager Whole System Integration, Milton Keynes CCG and Milton Keynes Council.

RELEVANT READING

Find out more about our IT services by accessing the resources below.

CONTACT US

If you’d like to find out more about IT services, please contact us here: