With IT playing an increasing role in the management and delivery of modern healthcare, our highly skilled IT team delivers a comprehensive service, from day to day IT support through to the development of bespoke systems to support clinical priorities.
Our comprehensive range of IT support services cover strategic IT, asset management (hardware and software), project support and remote and on-site helpdesk support. In an evolving health system, we can help with systems development and system integration and help you to navigate the complexities associated with data sharing protocols and Information Governance. We also support clients with mobile computing, data storage, back-up and disaster recovery and our cyber security expertise ensures a cyber-safe environment.
We provide flexible, responsive and resilient IT services designed to support CCGs in delivering both their corporate and GP IT objectives.
We have established a dedicated strategic IT programmes service, supported with robust operational delivery to ensure your IT needs are met.
In addition to core IT services, our clinical IT team is playing a growing role in supporting front line services through the development of innovative tools to improve accuracy and consistency of care.
“It has been great working with the Arden & GEM Clinical Systems team in the development of the Locality Based MDT Unit. The new unit is delivering a range of benefits including, streamlining the referral process from Primary Care, improved communications with GP’s, simplified data collection and easy access to activity and performance data. The team have been responsive, effective and provided us with excellent training on the new system.”
Ruth Adam, Programme Manager Whole System Integration, Milton Keynes CCG and Milton Keynes Council.
Find out more about our IT services by accessing the resources below.
Primary care is making positive strides when it comes to digitally-enabled healthcare. It’s exciting to hear about successful moves to implement video and online consultations, enable patients to view their records online and the growth of wearables to support self-care. But offering these at scale means thinking ahead about what changes will be needed so that the benefits of technology become widespread and not confined to the most digitally ambitious GPs.
We have been appointed to NHS England's Health Systems Support Framework, which will provide health and care organisations easy access to our services.
NHS Arden & GEM has been successfully appointed to the NHS Shared Business Services (SBS) Multidisciplinary Consultancy Services Framework, known as Consult 18.
NHS Arden & GEM Commissioning Support Unit (Arden & GEM) was commissioned by the Leicestershire footprint to coordinate and lead the development of the region’s Local Digital Roadmap (LDR).
We have been appointed to provide both corporate and GP IT services on behalf of seven Clinical Commissioning Groups (CCGs) in Essex.
NHS Arden & GEM CSU has been appointed to provide a range of commissioning support services on behalf of five Clinical Commissioning Groups (CCGs) across Norfolk and Waveney.
By working in partnership with the CCG’s Designated Nurse for Safeguarding Children, Arden & GEM Commissioning Support Unit’s Clinical IT Service developed a specialist template to support GPs in their safeguarding responsibilities.
Over a quarter of a million patients across Milton Keynes are now benefiting from more accurate, consistent and effective healthcare thanks to an ambitious and multifaceted programme, which has seen the implementation of a single integrated patient record system across the area.
The NHS Arden & GEM CSU Clinical Systems team developed, implemented and managed an 18 month programme which has migrated 27 GP practices onto a single shared electronic patient record system. The integrated system offers many benefits to patients and delivers practice cost savings of over £400k per annum.
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